Shipping Policy
At Regal Jewellery Design, we aim to provide you with a smooth and hassle-free shipping experience. Our logistics team works diligently to ensure your coveted piece arrives on time without any delays. We partner with trusted logistics providers such as India UPS, FedEx, DHL, and Ferrari, ensuring your jewelry or gemstone is in safe hands.
Shipping Timelines
Fast Shipping
- Service: FEDX/UPS
- Shipping Cost: Free
- Processing Time: 1-2 weeks.
- Delivery Time: 7-10 business days
International Customs, Duties, and Taxes
The local customs office of the destination country may impose customs fees, import duties, taxes, and compliance charges on your international order. The recipient will be responsible for all additional charges required for customs clearance. Upon arrival at customs, you will be contacted by our shipper or the customs office to arrange payment of any due charges.
Regal Jewellery Design has no control over duty and tax rates.
Delay at Customs Clearance
We are not responsible for delays due to customs, as these are unprecedented situations that may occur during transit. Please contact us, and we’ll try to expedite the delivery.
If You Decline the Parcel at Delivery
Deliveries refused due to unpaid duty fees are not eligible for a refund or return. As these are prepaid orders, we request you to contact us before declining the parcel.
Transit Insurance
We provide transit insurance on all parcels valued above $500 at no additional cost. Transit insurance for other parcels can be availed at an additional cost of $10.
Delivery Location
Orders can be delivered to residential and commercial locations only. Delivery to public places such as malls, hotels, restaurants, hostels, and roads is not permitted.
Free Gift Packing
If your purchase is intended as a gift, we offer complimentary gift packaging upon request. Please email us your order details.
- The selected jewelry product or gemstone
- Signature pouch (only for jewelry)
- Product certificate (if mentioned in the listing or wherever applicable)
For any further questions or assistance, please contact us at sales@regaljewellerydesign.com.
FAQs
We offer economy and expedited shipping services from UPS, DHL, FedEx, and Ferrari.
Currently, we do not offer cash-on-delivery services for any location.
The tracking number and carrier information will be emailed to you once the item is dispatched.
The package will contain:
